HEYSHAPE Shipping
Below you’ll find all the details about our shipping process, timelines, and what to do if you have any issues.
FAQs
When Will I Receive My Order?
Our standard delivery time is 5–7 business days from the time your order is processed. While we do our best to stick to this estimate, please understand that delays can occasionally happen due to holidays, weekends, or unexpected shipping issues. We truly appreciate your patience!
How Can I Track My Order?
Once your order ships, you’ll receive an email with your tracking number and a link to follow your package. Didn’t see the email? Be sure to check your spam or junk folder. Still nothing? Contact our support team and we’ll help you out right away.
What Happens if My Order Is Late?
If your order hasn’t arrived within 7 business days, first use the tracking info in your shipping confirmation email to check its status. If you don’t see any updates or are concerned, please don’t hesitate to reach out to us. We’ll make sure it gets sorted.
Do You Offer Expedited Shipping?
At this time, we only offer standard shipping. However, we’re working hard behind the scenes to make expedited options available in the near future.
Need Your Order by a Specific Date?
We totally understand if you need your shapewear for a special event! Please try to order well in advance to account for any possible delays. While we can’t promise delivery by a specific date, we’ll do everything we can to get your order to you as fast as possible.
😊 Still Have Questions?
Our team is here for you! If you have any other questions about shipping or delivery, get in touch here.